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You can download and install the microsoft365.com/setup Support and Recovery Assistant to help with Microsoft 365 installation issues on a PC. For more information, see About the Microsoft Support and Recovery Assistant. If you're having an installation issue such as Office taking long to install, try Need help? for a list of common issues. Troubleshoot activation failures. As an Office 365 for business user, you can download Microsoft Support and Recovery Assistant to help you fix activation issues. Select the download button and install the Microsoft Support and Recovery Assistant. The Microsoft Support and Recovery Assistant runs on Windows PCs and can help you identify and fix activation issues with Microsoft 365.  If Office still won't activate after you run the Microsoft Support and Recovery Assistant, you can Fix Unlicensed Product errors yourself. Follow the prompts to troubleshoot your Office activation issue. If microsoft365.com/setup still won't activate after you run the Microsoft Support and Recovery Assistant, you can Fix Unlicensed Product errors yourself. If you've tried the earlier troubleshooting steps and Office is still unlicensed, you can troubleshoot activation failures yourself.

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